Privacy Policy
This Privacy Policy was last updated on 22 September 2026.
Who We Are and Our Role as Data Controller
journastreamxe.org operates as the data controller for the purposes of this Privacy Policy. We are a commercial entity based in Singapore that provides online courses and resources focused on health and wellness education through our website. Our registered address is Devan Nair Institute for Employment and Employability, #06-03, 80 Jurong East Street 21 Singapore 609607. For any questions about how we handle personal data, please contact us using [email protected] or +65 6253 3818. As the controller we determine the purposes and means of processing personal data collected through our services.
Scope of This Privacy Policy
This notice applies to all visitors, users, and customers who access our website or interact with our Course Health offerings. It covers personal data collected when you browse pages, register for courses, submit forms via our Contacts page, or engage with blog content. The policy does not apply to third-party websites linked from our site or to offline interactions outside our digital platforms.
Categories of Personal Data and Their Sources
We collect personal data directly from you when you create an account, enrol in courses, or use our contact form. This includes identification details such as name and email address, contact information, course preferences, and any health-related information you voluntarily provide in course submissions. We also receive data indirectly through cookies and analytics tools that track browsing behaviour, device information, and IP addresses. No data is obtained from public sources or third-party brokers without your knowledge.
Purposes of Processing and Legal Bases
We process your data to deliver Course Health educational content, process enrolments, respond to enquiries through our contact form, personalise course recommendations, and maintain the security of our platform. The legal basis for most processing is the performance of a contract when you enrol in a course. For marketing communications and analytics we rely on your consent. Compliance with legal obligations, such as tax record-keeping, forms another basis. We never process data for purposes incompatible with those stated at collection.
Requirement to Provide Data and Consequences
Providing certain personal data is necessary to access paid courses or receive support. If you choose not to supply required information such as an email address for account creation, we cannot complete your registration or send course materials. Optional data, such as detailed health profiles, can be omitted without affecting basic site access, though it may limit personalisation features.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to remember preferences, analyse traffic, and support essential functions. Details about the types of cookies deployed and your options for managing them are set out in our separate Cookie Policy. You may adjust browser settings to refuse non-essential cookies, though this could affect website functionality.
Processors, Recipients and Legal Disclosures
We engage service providers such as hosting companies, payment processors, and email delivery platforms that act as processors under our instructions. These entities receive only the minimum data needed to perform their services. We may also disclose information when required by Singapore law, court orders, or to protect our legal rights. Categories of recipients include regulatory authorities and professional advisers bound by confidentiality obligations.
International Transfers of Personal Data
Some processors we use are located outside Singapore. When personal data is transferred abroad we rely on appropriate safeguards such as contractual clauses that impose data-protection standards equivalent to Singapore requirements. You may request further information about these safeguards by contacting us at [email protected].
Data Retention Periods
We retain account and course-completion records for seven years to meet accounting and legal obligations. Marketing consent records are kept until you withdraw consent. Log files and analytics data are retained for twenty-four months. Criteria for determining retention include the original purpose of collection, legal limitation periods, and ongoing business needs.
Security Measures and Data Minimisation
We implement technical and organisational measures including encryption in transit, access controls, and regular security reviews to protect personal data. We collect only the data necessary for the stated purposes and delete or anonymise information once retention periods expire. No security measure can guarantee absolute protection against all threats.
Your Data Subject Rights
Under Singapore’s Personal Data Protection Act you have rights to access, correct, and withdraw consent for the use of your personal data. To exercise these rights please submit a request via our Contacts page or email [email protected]. We will respond within thirty days and may ask for verification of identity before acting on requests.
Withdrawing Consent and Objecting to Marketing
You may withdraw consent at any time by adjusting settings in your account or contacting us. Where we process data for direct marketing or profiling you can object without charge. Opt-out mechanisms are included in all marketing emails and on relevant website sections.
Right to Complain to the Supervisory Authority
If you believe we have mishandled your personal data you may lodge a complaint with the Personal Data Protection Commission of Singapore. Contact details for the Commission are available on its official website. We encourage you to contact us first at [email protected] so we can attempt to resolve concerns directly.
Children and Age Restrictions
Our Course Health services are intended for individuals aged eighteen and above. We do not knowingly collect personal data from children under eighteen. If we become aware that data from a minor has been submitted we will delete it promptly. Parents or guardians who believe their child’s data has been collected should contact [email protected] immediately.
Automated Decision-Making and Profiling
We use basic analytics to recommend courses based on browsing history but do not employ solely automated decision-making that produces legal or similarly significant effects. Any profiling is limited to improving content relevance and can be adjusted through account preferences.
Changes to This Privacy Policy
We review and update this policy periodically to reflect changes in our practices or legal requirements. The effective date appears at the top of the page. Continued use of the website after updates constitutes acceptance of the revised terms. Previous versions are available upon request from [email protected].